Privacy policy
Bloomdecors (Bloom by Krishna Event and Decor) operates this website and online store, including all related information, tools, content, products, and services (the Services). Our store is powered by Shopify, which helps us deliver a smooth and secure shopping experience.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, submit a custom design, communicate with us, or interact with our Services. By using our website, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
We collect personal information that identifies you or can be linked to you. This may include:
Contact details
Name, email address, phone number, billing address, shipping address.
Order and transaction details
Products viewed, added to cart, purchased, returned, exchanged, or canceled; wishlist activity; custom order files uploaded by you.
Account information
Username, password, preferences, communication settings.
Payment information
Credit or debit card details, payment confirmation, transaction data. (Processed securely by payment partners, not stored in full by us.)
Device and usage data
IP address, browser type, device information, session activity, cookies, and browsing behavior on our website.
Communication history
Messages sent through email, contact forms, customer support, or chat tools.
How We Collect Information
We collect information:
• Directly from you when you browse, create an account, make a purchase, or contact us
• Automatically using cookies, analytics tools, and your device interaction
• Through third party service providers that support our store
• From partners and integrations you choose to use
How We Use Your Information
We use your information to:
• Process and fulfill orders
• Provide order updates, confirmations, and customer support
• Manage returns, exchanges, logistics, and delivery
• Verify identity and secure your account
• Recommend products and personalize your browsing experience
• Improve our website, services, and customer experience
• Send promotional emails or offers (you may unsubscribe anytime)
• Protect our store from fraud, misuse, or security threats
• Comply with legal obligations
Marketing and Advertising
We may use your data to provide relevant ads, promotions, or product recommendations. Shopify may support personalized advertising across different online platforms. You may opt out of targeted advertising based on your region’s privacy laws.
How We Share Personal Information
We do not sell or trade your personal data.
We may share information only with:
• Shopify, for hosting and store operations
• Secure payment processors
• Shipping and courier partners
• Customer service tools
• IT, analytics, and hosting providers
• Business partners that support marketing or store functionality
• Authorities or legal agencies when required
All partners follow strict data protection standards.
Relationship with Shopify
Our Services are hosted on Shopify. Shopify collects and processes your information to operate and improve the platform. Shopify may also use your data for its enhanced features that analyze activity across multiple stores.
For details on how Shopify handles your data, visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.
Third Party Links
Our website may contain links to external websites or services. We are not responsible for their privacy practices. Review their policies before sharing information.
Children’s Privacy
Our Services are not intended for children under the legal age in your region. We do not knowingly collect data from minors. If your child has provided information, contact us to remove it.
Security and Data Protection
We use secure servers, encrypted systems, and restricted access to protect your data. However, no online transmission is completely secure. Avoid sending sensitive information through unsecure channels.
Data Retention
We retain your information only as long as necessary for:
• Completing orders
• Customer service
• Legal compliance
• Business operations
Cookies and Tracking
We use cookies to:
• Improve browsing experience
• Analyze site performance
• Personalize content
• Remember your preferences
You may control cookies from your browser settings.
Your Rights
Depending on your location, you may have the right to:
• Access the personal information we hold
• Request correction or deletion
• Request a copy of your data
• Opt out of targeted advertising
• Limit how we use your information
• Withdraw consent
• Manage email preferences
We may need to verify your identity before processing requests.
Complaints
If you have concerns about how we handle your data, contact us. You may also have the right to escalate the complaint to your regional data authority.
International Transfers
Your information may be stored or processed outside your country. When transferring data to regions like the EEA or UK, we use approved legal mechanisms such as Standard Contractual Clauses.
Updates to This Privacy Policy
We may update this policy as needed for operational, legal, or regulatory changes. Updates will be posted here with a revised “Last Updated” date.
